Information about Home Resto

Privacy policy

Privacy and processing of personal data

Home-Resto.com PRIVACY POLICY 

3A-Services OÜ, registry code 12890660, address Astangu 19/3-147, Tallinn, 13519 (hereinafter 3A-Services) manages the online marketplace www.home-resto.com (hereinafter Marketplace) through which users are given the opportunity to buy or sell edible homemade and homegrown goods and provide culinary services and use other services offered by the Marketplace. 

3A-Services collects and processes the following user data (hereinafter: “Personal data”): 

  • The user’s first and last name, address, phone number, email address entered when registering an account; 

  • Data collected in the process of using the Marketplace (offers of sale or purchase): planned and current transactions, including data on the user’s active, successful/failed, outstanding, pending and canceled sales offers. Also data on active purchase offers, items bought, items followed and unsuccessful offers; 

  • Data obtained by other kind of use of the Marketplace, like messages to/from other users/customer support, forum posts, activity log, Marketplace queries and searches, data on the device used to access services, analytical data on the user’s sales, offers, sales turnover and discounts. 

Giving 3A-Services access to data is voluntary but could be necessary for use of the Marketplace’s services. If the user decides not to provide certain information to 3A-Services, then they might not be able to take advantage of using Marketplace services.

3A-Services uses your personal information to operate, provide, develop, and improve the services that we offer our users. 

3A-Services processes the Personal data of users of the Marketplace based on the following legal basis: 

  • To offer the user services or ensure availability of services; 

  • Based on consent from the Marketplace’s users; 

  • To comply with legal obligations placed on 3A-Services; 

  • Based on the legal interests of 3A-Services. For example, 3A-Services reserves the right to process the user’s Personal data based on legal interest to prevent fraud or ensure security of information systems and data. 

3A-Services makes use of Personal data it collects only on terms provided by the law, this privacy policy and the terms and conditions of the user agreement for the following purposes, among others: offering Marketplace services, customer support, personal commercial messages and offers, Marketplace analysis and statistics, developing the Marketplace and additional services. 

Users are obligated to process Personal data of other users (i.e. name, address, email address, phone number) they are made aware of in the process of using the Marketplace only in accordance with this privacy policy and user agreement. 

As the responsible processor of Personal data, 3A-Services is responsible for the security of Personal data. 3A-Services is allowed to forward Personal data to third persons, including legal counsels, cloud storage providers, advertising and marketing agents, website surveyors, web and software developers, collections agents for the purpose of credit decisions, contracting parties in transactions mediated by the Marketplace.

3A-Services reserves the right to forward Personal data divulged by users in classifieds (i.e. name, contact information, information on items/objects) to providers of services integrated with services of the Portal with the aim of promoting the object of the classified ad and attracting additional offers. Therein 3A-Services reserves the right to use Personal data in the classified ad in other sales portals owned by 3A-Services. 

3A-Services has done everything in its power to make sure aforementioned third persons guarantee confidentiality and security of Personal data. 

3A-Services will retain user’s information only for as long as is necessary for the purposes set out in this policy, for as long as user account is active (i.e., for the lifetime of your Marketplace member account), or as needed to provide the Services to you. The user’s Personal data will be deleted or anonymised upon termination of the user agreement and after legal requirements tied to the agreement have expired. The user can terminate the agreement and their account in one of two ways: either by logging in and closing their account manually or by writing to customer support at support@home-resto.com