Effective Date: 20 Jan, 2025

Home-Resto (“Company,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website ([Website URL]) and utilize our services. By accessing or using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

• Contact Details: Name, address, email address, phone number.

• Project Information: Details about your property, project requirements, preferences, and any other information necessary to provide our services.

• Payment Information: Billing information, credit card details, and other payment-related data. Payment information is processed securely through our payment partners and is not stored by us.

1.2 Non-Personal Information

• Technical Data: IP address, browser type, operating system, and other technical details.

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and navigation paths.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and gather information about your usage patterns.

2. How We Collect Information

2.1 Direct Collection

• Forms and Applications: When you fill out contact forms, request quotes, sign up for newsletters, or engage with our services.

• Communications: Information provided through emails, phone calls, or in-person interactions.

2.2 Automated Collection

• Cookies: Small data files stored on your device to remember your preferences and activities.

• Log Files: Automatically collected server logs that track website activity.

2.3 Third-Party Sources

• Service Providers: Information from third-party services that help us operate our website and deliver our services (e.g., analytics providers, payment processors).

• Social Media: If you connect with us through social media platforms, we may collect information from your profiles as permitted by those platforms.

3. Use of Your Information

3.1 Service Delivery

• To provide, maintain, and improve our services.

• To process transactions and manage your projects.

3.2 Communication

• To respond to your inquiries and provide customer support.

• To send you updates, newsletters, and promotional materials (you can opt out at any time).

3.3 Personalization

• To customize your experience on our website based on your preferences and behavior.

3.4 Analytics and Improvements

• To analyze usage trends and gather demographic information to enhance our services and website functionality.

3.5 Legal Compliance

• To comply with legal obligations and protect our rights and the rights of our users.

4. Sharing Your Information

4.1 With Service Providers

• We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, email service providers, and IT services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.

4.3 Legal Requirements

• We may disclose your information if required to do so by law, regulation, or legal process, or to protect our rights, property, or safety, as well as those of our users or others.

4.4 Aggregated Data

• We may share aggregated or anonymized data that does not personally identify you with third parties for various purposes, including research and marketing.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your information.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete personal information.

• Deletion: Request deletion of your personal information, subject to certain exceptions.

• Restriction: Request restriction of processing your personal information.

• Data Portability: Request transfer of your personal information to another organization or directly to you.

• Objection: Object to the processing of your personal information for specific purposes, such as direct marketing.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence where data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

10. Cookies and Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files stored on your device that help websites remember information about your visit.

10.2 How We Use Cookies

• Essential Cookies: Necessary for the operation of our website.

• Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Functional Cookies: Enable enhanced functionality and personalization.

• Targeting Cookies: Used to deliver relevant advertisements to you.

10.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this page. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Home-Resto

[Street Address]

[City, State, ZIP]

Phone: [Phone Number]

Email: [Email Address]

Website: [Website URL]